BMC Atrium Orchestrator

Reduce costs and errors through IT process automation

BMC Atrium Orchestrator coordinates workflows across applications, platforms, and tools to automate critical IT processes, accelerating service delivery, enforcing compliance, and lowering costs.

Automate IT processes and reduce manual labor by up to 90%

  • Process automation
    Execute standard processes through automated workflows to reduce manual intervention and improve consistency.
  • Pre-built content
    Get thousands of pre-built runbooks that deliver fast time to value and adapt when your business changes.
  • Graphical design
    Build and maintain workflows through a graphical development studio.
  • Application connectivity
    Simplify configuration of application interfaces through connectors and a mapping wizard.
  • Centralized console
    Control and monitor workflow execution through a central console to ensure process uptime.
  • Scale and performance
    Built on a grid-based architecture as a stateless application to make scaling easier and performance better.

4 ways BMC Atrium Orchestrator gives you a competitive edge

Deliver IT services faster, without manual touch

Organizations are modernizing their service desk operations with mobile access and newer web interfaces. However, each call to the service desk requires human interaction, even for routine, repeatable tasks. BMC Atrium Orchestrator helps automate fulfillment of self-service requests.

Simplify process compliance without administrative burden

Servers are often frequently updated with new patches or configuration changes to improve performance or close security vulnerabilities. Each of these changes must be tested, approved, and documented. BMC Atrium Orchestrator helps automate process compliance while reducing labor cost and errors.

Stop chasing routine events—automate resolution

High volumes of system, network, and application events can bog down your operations team with recurring problems. BMC Atrium Orchestrator automates the resolution of recurring events that have standard remediation processes.

Deliver IT services faster, without manual touch

Integrating your service desk data internally and with partners helps foster communication, speed problem resolution, and improve customer satisfaction. The VIPCON E-Bonding Runbook accelerates integrations with partner and internal service desk systems so that you can focus on delivering superior customer service.

Get to know our IT Management products and solutions to simplify your IT.